Definitions

Client: Any professional or individual person, as defined by Articles 1123 and following of the Civil Code, or legal entity, who visits the website subject to these terms and conditions.

Services and Services: https://www.alpex-cartier.com provides Clients with:

Content: All the elements that make up the information present on the Site, including texts, images, and videos.

Client Information: Hereinafter referred to as “Information(s),” which refers to all personal data that may be held by https://www.alpex-cartier.com for managing your account, customer relationship management, and for analysis and statistics purposes.

User: Internet user connecting to and using the aforementioned site.

Personal Information: “Information that allows, in any form, directly or indirectly, the identification of the physical persons to whom they pertain” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Presentation of the website.

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, for trust in the digital economy, the following information is provided to the users of the website https://www.alpex-cartier.com regarding the identity of the various participants in the creation and monitoring of the website:

Owner: SAS CMP (Cartier Multi Profils)
Publishing Responsible: Philippe Cartier – Pcartier@cartier-multi-profils.fr
The publishing responsible is either an individual or a legal entity.
Webmaster: D2b Consulting, conseil en stratégie commerciale et stratégie digitale
Address: 3, rue Gattefossé – 69800 St Priest.
Host: o2Switch
222-224 Boulevard Gustave Flaubert 63000 Clermont-Ferrand
Data Protection Officer (DPO): Philippe Cartier – Pcartier@cartier-multi-profils.fr

2. Terms of use of the site and the services provided.

The Site constitutes an intellectual property work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Client may not reuse, transfer, or exploit any part of the Site’s elements or works for their own benefit.

Using the website https://www.alpex-cartier.com implies full and complete acceptance of the following terms and conditions of use. These terms of use may be modified or completed at any time, so users of the website https://www.alpex-cartier.com are invited to consult them regularly.

This website is generally accessible at any time to users. A technical maintenance interruption may, however, be decided by https://www.alpex-cartier.com, who will then attempt to communicate the dates and times of the intervention to users in advance. The website https://www.alpex-cartier.com is regularly updated by its responsible party. Similarly, the legal notices may be modified at any time, but they still apply to the user, who is encouraged to refer to them as often as possible to stay informed.

3. Description of the services provided.

The website https://www.alpex-cartier.com aims to provide information about all the activities of the company. https://www.alpex-cartier.com strives to provide accurate information on the website. However, it cannot be held responsible for omissions, inaccuracies, or failures in updates, whether caused by its own actions or those of third-party partners providing the information.

All information displayed on the website https://www.alpex-cartier.com is provided for informational purposes and is subject to change. Furthermore, the information on the website https://www.alpex-cartier.com is not exhaustive. It is given subject to modifications that may have been made since its online publication.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage resulting from the use of the site. Additionally, the user agrees to access the site using up-to-date equipment, free from viruses, and with the latest version of the browser. The website https://www.alpex-cartier.com is hosted by a provider in the European Union, in compliance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service ensuring the best accessibility rate. The host guarantees the continuity of the service 24 hours a day, every day of the year. However, they reserve the right to interrupt the hosting service for the shortest durations possible, particularly for maintenance, infrastructure improvement, infrastructure failure, or if the Services generate abnormal traffic.

https://www.alpex-cartier.com and the host cannot be held responsible for any malfunction in the Internet network, telephone lines, or computer and telephone equipment, including network congestion that prevents access to the server.

5. Intellectual Property and Counterfeiting.

https://www.alpex-cartier.com holds the intellectual property rights and holds usage rights over all the elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of any part of the site, by any means or process, is prohibited unless prior written authorization is obtained from https://www.alpex-cartier.com.

Any unauthorized use of the site or any of its elements will be considered a violation of copyright and prosecuted in accordance with Articles L.335-2 and following of the Intellectual Property Code.

6. Limitation of liability.

https://www.alpex-cartier.com acts as the publisher of the site. https://www.alpex-cartier.com is responsible for the quality and truthfulness of the content it publishes.

https://www.alpex-cartier.com cannot be held responsible for any direct or indirect damages to the user’s equipment during access to the website https://www.alpex-cartier.com, whether resulting from the use of equipment not meeting the specifications mentioned in section 4, or from a bug or incompatibility.

https://www.alpex-cartier.com cannot be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the website https://www.alpex-cartier.com. Interactive spaces (where users can ask questions in the contact area) are available to users. https://www.alpex-cartier.com reserves the right to remove, without prior notice, any content posted in this area that violates applicable law in France, especially regarding data protection. In such cases, https://www.alpex-cartier.com also reserves the right to hold the user civilly and/or criminally liable, especially in the case of racist, offensive, defamatory, or pornographic messages, regardless of the medium used (text, photographs, etc.).

7. Management of Personal Data.

The Client is informed about the regulations concerning marketing communications, the Law of June 21, 2014, for trust in the digital economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data collection responsibilities.

For the Personal Data collected during the creation of the User’s personal account and browsing the Site, the Data Controller is the COMPANY. https://www.alpex-cartier.com is represented by Philippe Cartier, its legal representative.

As the data controller for the data it collects, https://www.alpex-cartier.com commits to adhering to applicable legal provisions. It is the Client’s responsibility to define the purposes of data processing, provide prospects and clients with complete information about the processing of their personal data, and maintain a processing record that is consistent with reality. Every time https://www.alpex-cartier.com processes personal data, it takes all reasonable measures to ensure the accuracy and relevance of the personal data in light of the purposes for which it processes them.

7.2 Purposes of personal data processing.

https://www.alpex-cartier.com may process all or part of the data:

• To enable navigation on the site and the management and traceability of services and orders placed by the user: connection and usage data of the site, billing, order history, etc.
• To prevent and combat computer fraud (spamming, hacking…): hardware used for navigation, IP address, password (hashed)
• To improve navigation on the site: connection and usage data
• To conduct optional satisfaction surveys on https://www.alpex-cartier.com: email address
• To carry out communication campaigns (SMS, email): phone number, email address

https://www.alpex-cartier.com does not sell your personal data, which is used only

7.3 Categories of data collected

In accordance with the applicable European regulations, users of https://www.alpex-cartier.com have the following rights:

• Right of access (Article 15 GDPR) and right to rectification (Article 16 GDPR), to update or complete their personal data.
• Right to restriction or erasure of personal data (Article 17 GDPR) when the data is inaccurate, incomplete, ambiguous, outdated, or when the collection, use, communication, or storage is prohibited.
• Right to withdraw consent at any time (Article 13-2c GDPR).
• Right to restrict the processing of personal data (Article 18 GDPR).
• Right to object to the processing of personal data (Article 21 GDPR).
• Right to data portability for the data users have provided when such data is processed based on their consent or contract (Article 20 GDPR).
• Right to define the fate of personal data after death and to choose to whom https://www.alpex-cartier.com should communicate (or not) the user’s data to a third party they have designated in advance.

Once https://www.alpex-cartier.com becomes aware of the death of a user and in the absence of instructions from them, https://www.alpex-cartier.com undertakes to destroy the data, unless its retention is necessary for proof purposes or to comply with a legal obligation.

If a user wishes to know how https://www.alpex-cartier.com uses their personal data, request its rectification, or object to its processing, the user can contact https://www.alpex-cartier.com in writing at the following address:

COMPANY – DPO, Philippe Cartier
Data Protection Officer Address

In such cases, the user must specify the personal data they would like https://www.alpex-cartier.com to correct, update, or delete, and provide proof of identity (ID card or passport).

Requests for deletion of personal data will be subject to the obligations imposed on https://www.alpex-cartier.com by law, particularly regarding the retention or archiving of documents. Furthermore, users of https://www.alpex-cartier.com can file a complaint with the regulatory authorities, notably with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

https://www.alpex-cartier.com is prohibited from processing, hosting, or transferring the information collected from its customers to a country outside the European Union or one that is not considered “adequate” by the European Commission without prior notification to the customer. However, https://www.alpex-cartier.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees in terms of the General Data Protection Regulation (GDPR: n° 2016-679).

https://www.alpex-cartier.com undertakes to take all necessary precautions to ensure the security of the information and, in particular, that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the customer’s information becomes known to https://www.alpex-cartier.com, the company will inform the customer as soon as possible and communicate the corrective measures taken. Furthermore, https://www.alpex-cartier.com does not collect any “sensitive data.”

The personal data of the user may be processed by subsidiaries of https://www.alpex-cartier.com and subcontractors (service providers), solely for the purposes outlined in this policy.

Within the limits of their respective responsibilities and for the purposes outlined above, the main people likely to access the user’s data on https://www.alpex-cartier.com are primarily agents of our customer service.

7.5 Types of collected data

Regarding users of the https://www.alpex-cartier.com website, we collect the following data, which is essential for the operation of the service and will be retained for a maximum period of 9 months after the end of the contractual relationship:

What data is collected

https://www.alpex-cartier.com also collects information to improve the user experience and provide contextual advice:
Data to improve the user experience and provide contextual advice

This data is retained for a maximum period of 9 months after the end of the contractual relationship.

8. Incident notification

Despite the efforts made, no transmission method over the Internet and no electronic storage method is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of any security issues regarding their accounts and providing all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the https://www.alpex-cartier.com website is published without the user’s knowledge, exchanged, transferred, assigned, or sold to any third party. Only in the event of the acquisition of https://www.alpex-cartier.com and its rights would the information be transmitted to the potential buyer, who would be subject to the same obligation of data retention and modification regarding the user of the https://www.alpex-cartier.com website.

Security

To ensure the security and confidentiality of personal data and health data, https://www.alpex-cartier.com uses protected networks with standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing personal data, https://www.alpex-cartier.com takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, cookies, and internet tags

The website https://www.alpex-cartier.com contains a number of hypertext links to other websites, set up with the authorization of https://www.alpex-cartier.com. However, https://www.alpex-cartier.com has no means of verifying the content of the websites visited and therefore assumes no responsibility for this.

Unless you decide to disable cookies, you agree to their use. You can disable these cookies at any time, free of charge, using the available deactivation options listed below, knowing that this may reduce or prevent access to all or part of the services offered by the website.

9.1. “COOKIES”

A “cookie” is a small piece of information sent to the user’s browser and stored on their device (e.g., computer, smartphone) (hereafter “Cookies”). This file includes information such as the user’s domain name, internet service provider, operating system, and the date and time of access. Cookies cannot damage the user’s device.

https://www.alpex-cartier.com may process the user’s information regarding their visit to the site, such as pages viewed and searches performed. This information helps https://www.alpex-cartier.com improve the site’s content and the user’s navigation.

Cookies facilitate navigation and/or the provision of services on the site. The user can configure their browser to decide whether or not to accept cookies, so that they are either saved on their device or rejected, either systematically or according to their source. The user can also configure their browser to prompt them each time a cookie is about to be saved on their device. https://www.alpex-cartier.com informs the user that, in this case, some functionalities of their browser may not be available.

If the user refuses the storage of cookies on their device or browser, or if the user deletes them, they are informed that their navigation and experience on the site may be limited. This could also occur when https://www.alpex-cartier.com or its service providers cannot recognize, for technical compatibility reasons, the type of browser used, the language and display settings, or the country from which the device seems to be connected to the internet.

In such cases, https://www.alpex-cartier.com disclaims any responsibility for the consequences related to the degraded functioning of the website and the services offered, resulting from (i) the refusal of cookies by the user or (ii) the inability of https://www.alpex-cartier.com to store or read the necessary cookies for operation due to the user’s choice. For cookie management and user choices, the configuration of each browser is different. It is described in the browser’s help menu, which will explain how the user can modify their cookie preferences.

At any time, the user can express and modify their cookie preferences. https://www.alpex-cartier.com may also use external service providers to help collect and process the information described in this section.

Article 9.2. BALISES (“TAGS”) INTERNET

https://www.alpex-cartier.com may occasionally use internet tags (also called “tags,” action tags, pixel gifs, transparent gifs, invisible gifs, and one-pixel gifs) and deploy them through a web analytics partner, who may store the corresponding information, including the user’s IP address, in a foreign country.

These tags are placed both in online ads that allow users to access the site and on various pages of the site.

This technology allows https://www.alpex-cartier.com to assess user responses to the site and the effectiveness of its actions (e.g., the number of times a page is opened and the information consulted), as well as the user’s use of the site.

The external service provider may collect information about site visitors and other websites using these tags, compile reports on the site’s activity for https://www.alpex-cartier.com, and provide other services related to the use of the site and the internet.

10. Applicable law and jurisdiction.

Any dispute related to the use of the https://www.alpex-cartier.com website is subject to French law. Unless prohibited by law, exclusive jurisdiction is granted to the competent courts in the jurisdiction of the company’s headquarters in the event of a dispute.